In this workshop, you will learn how to engineer safety and optimal usability into behaviour-guiding user documents such as procedures, policies, standards, processes and guidelines.
By the end of this course, you will be able to:
The 12 modules in the course are delivered as an interactive learning experience. Numerous exercises throughout help you apply the skills as you learn them, ensuring you have optimal understanding and retention.
This course is not about sitting back and listening to boring lectures. You will be actively working on exercises to apply your skills as you learn them.
Constant feedback (what we call the echo effect) reinforces your learning as you go along. You will not only learn – you will remember as well because you put your skills to use during the course.
You will be rewarded with skills for a lifetime plus:
Stay safe with classrooms designed to the latest local regulations for social distancing. Work groups are small and class sizes are limited. The in-person course runs for two full days.
Our online classrooms mimic as much of the real world as we can – including assigned “seating”, work groups and breakout rooms. The course runs over four half days so you don’t get screen fatigue (yes, that’s a thing now!).
At the completion of the course, we will be pleased to present you with a Certificate of Achievement.
The course is UX Certified for Industrial Safety by the User Experience Quality Control Center and endorsed professional development by the Australian Institute for Health and Safety.
This workshop teaches usability engineering for procedures, standards, guidelines, technical manuals and related enabling communications.
Here are some of the roles we see in our courses:
And of course, if you manage anyone who fills these roles, you should attend so you know what the buzz is about.
Usability Mapping applies to all industries.
Creating more usable – and safer – documentation is not just for industries where working conditions can be dangerous. Here are some of the industries we’ve worked with:
If you’re wondering how Usability Mapping can help your industry, please contact us.
There are no prerequisites for this course, but it will help if you’re already familiar with Microsoft Word.
If you’re attending an online course, you will need a relatively fast Internet connection – the classes use video conferencing like Zoom or Microsoft Teams.
You will need a Windows laptop with Microsoft Word installed. For online courses, we will let you know ahead of time which video conferencing we will use (usually Zoom).
Other than that, all you need to bring is a love for life, a willingness to learn, an abundance of curiosity for behavioral science — and of course a big smile!
The Usability Mapping Foundation Course includes a 90-day trial version of UMAP IT, our plugin for Microsoft Word.
The plugin adds a ribbon to Word that contains all the building blocks you need to create Usability Mapping-compliant documents—and warns you when you do something that contravenes usability rules.
Anyone can attend a public course – in person or online. Classes are limited to 15 participants, so you will get lots of personal attention. Our teaching methodology and practical exercises ensure you walk away with a skill – not just knowledge.
If you need a course for your employees, we will be happy to set one up for you. A minimum of 8 participants are required for an in-house course, with a maximum of 15. With only your employees in the class, confidentiality of information is assured.