When it comes to safety – Science is not a choice.
Engineering Usability into User Documents
We engineer complex information for high-risk sectors such as healthcare, oil & gas, and aerospace into user documents that work. Outputs are in print, touchpad, and audio formats.
By integrating cognitive and behavioural science, we create testable content that users perform with accuracy
By integrating cognitive and behavioural science, we create testable content that users perform with accuracy
Usability Mapping® measurably:
Reduces Human Comprehension Errors
Reduces Human Performance Errors
Increases Operational Safety
What is Usability Mapping®?
Usability Mapping® is a document engineering methodology.
Why It Works?
ISO-based principles:
Designed for Users: Communications that follow the ergonomics and usability standards. (ISO 9241-210:2019)
Clear and Simple: Communications that meet international plain language guidelines. (ISO 24495-1:2023)
How Can Usability Mapping® Help?
Watch a 1-minute video demonstrating how Usability Mapping® enhances worker safety.
Book a free online consultation for yourself or your entire team at a time that suits you.
Usability Mapping® Solutions
Usability Mapping®
Training
Equip your team with the skills to produce UX-compliant documentation that is usable and effective.
Usability Engineering
Services
We engineer user documentation using UX science so workers perform safely and accurately under real-world work pressures.
U-MAP IT®
Software
Produce print, touchpad, and audio procedures from a single input, reducing document production time significantly.